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Pickup policy*
For client-requested script changes after delivery of the initial recording or performance retakes after approval, the following policy applies if not stated otherwise in the project/agreement: - Within 120 days after approval: Price €195 (max 500 words reread / max 30 minutes live session). - More than 120 days after approval or more than 500 words reread / 30 minutes live session. New project. Ordinary price. - Mistakes made by the voice talent are corrected free of charge

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Await voice acceptance
The assigned voice talent needs to accept your assignment before the assignment becomes an order. You can un-assign until the talent has...

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Approve delivery
You have up to 15 days to approve or comment on the takes from initial delivery. Any reading or editing mistakes commented on will be...

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Delivery of recorded audio
You will be noticed in the chat when the voice talent has uploaded any files. You will receive one or several takes depending on the...

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Credit card charges
Your credit card will be charged the agreed amount when the talents accept the assignment. You can "un-assign" an assigned talent until...

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Assign a voice talent
Assigning a voice talent to a project means placing an order to hire them. We recommend requesting a custom demo, where the talent reads...

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Start a project
Starting a project is easy. Our "what's next" function will guide you through the process and show you the price, current project status, and what to do next. To start a project Press "Start a project" and select the project type. Enter project details and see the price upfront. Invite talents (shortlist voice) and chat directly with them about availability, custom demos, etc. No credit card or payment details are needed until you book (assign) a talent. Note! If your project

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How can I use my recordings and what's included?
Unless other is specified, all recordings in Voicemachine can be used without limitations in time or territory as long as it's non-paid...

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Add Voicemachine to your home screen / desktop.
Here’s how to add fast, one-click access to Voicemachine on desktop computers and mobile devices: Mobile device (Safari Mac iOS) (Chrome...

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Do I deal with Voicemachine or the Voice talent?
Voicemachine.com is a digital marketplace for voice-over artists but with the difference that we are your part in the transaction, just...

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I’m not happy with the sound quality, what do I do?
If you are not happy with the sound quality you should contact Voicemachine. We will then compare the rejected audio to the voice’s...

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I´m not happy the way the voice talent reads my script?
Your payment will not be released until you have approved the received files. You have 15 days to check your files and ask for any...

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Will the audio files from different voice talents match in volume?
With our included dynamic loudness mastering service, you will always get the same loudness levels regardless of the original delivered...

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I need two voices in my project. Can I have several talents in my project?
A project can only have one “assigned” voice talent. If you need another voice talent just start a new project. If they, for example,...

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Why do you only work with voices who have their own recording setups?
Most voice agencies nowadays work more with home studios than in-house studio recordings. We only work with experienced and approved...

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Can a voice recording made in a home studio sound any good?
We handpick all our voices, and every talent is a professional with a high-quality home studio. Some use state-of-the-art setups, while others have simpler studios—but all deliver audio quality suitable for most projects. You can always download a studio-quality demo recorded in the talent’s own setup to evaluate the sound. Combined with our included dynamic loudness mastering , you’ll always receive high-quality audio perfectly suited for your projects. Read more about our

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How can I be sure I will receive any files from the hired voice talent?
When the talent has accepted your assignment the agreed cost will be withdrawn and held by Stripe until you have approved the delivered...

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How is my registered information used?
We only ask for the information needed for the platform to work and to fulfill all legal requirements. We will never use your registered...

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Do I need to register to use Voicemachine?
You can browse voices and listen to demos without register but if you want to start a project, create favorite lists, etc you will be...

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What payment solutions do you use?
We use Stripe.com as our payment service. Stripe handles all major credit cards and we will provide you with well-specified receipts....

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